Delivery Process

Is it established, appropriate and understood?

Has the process by which the change initiative will be delivered been defined?

Has it been put in place - does it actually guide plans and activities on the ground?

Is it both optimised for the specific nature of the change and appropriate to the scale of the initiative (e.g. “big” project management methodologies may not be enough)?

Does the delivery process contain suitable checkpoints or gateways to ensure that the initiative moves from one phase to the next only when ready?

Is the process understood by the delivery team?

Is relevant training included as part of induction, etc?