The 10 Critical Factors

The ten factors we focus on are:

Purpose, which must respond to a compelling need for change and define clear outcomes

Leadership, which must be visible, active and accountable

Stakeholders, who must be actively engaged through effective communication

Blueprint & Roadmap, which must be value-driven, credible and complete

Business Case & Funding, which must be robust and realistic

Delivery Process, which must be established, appropriate and understood

Plan, which must be well-defined and integrated

Resources, who must be sufficient, well-managed and skilled

Governance, which must be focused on outcomes, not just process

Performance Management, which must be open, fact-based and focussed on benefits delivery