The 10 Critical Factors
The ten factors we focus on are:
Purpose, which must respond to a compelling need for change and define clear outcomes
Leadership, which must be visible, active and accountable
Stakeholders, who must be actively engaged through effective communication
Blueprint & Roadmap, which must be value-driven, credible and complete
Business Case & Funding, which must be robust and realistic
Delivery Process, which must be established, appropriate and understood
Plan, which must be well-defined and integrated
Resources, who must be sufficient, well-managed and skilled
Governance, which must be focused on outcomes, not just process
Performance Management, which must be open, fact-based and focussed on benefits delivery
