Final Survey Findings
Helping organisations change successfully is at the heart of our business.Â
To explore the factors behind effective change, we surveyed a wide range of people with different experience of change initiatives, asking them to rank 10 Critical Success Factors (CSFs) “in order of their importance to the overall success of a change initiative”.Â
We deliberately [...]

Some Preliminary Findings
It’s been known for some years that focusing on a few critical factors - such as clear purpose, visible leadership, engaged stakeholders and effective governance - can significantly enhance a change initiative’s chances of success.  And yet consistently fewer than 50% of initiatives successfully deliver their expected improvements.Â
Why is this?  Could it be [...]