Spotlight: Refining the Rapid Assessment

We developed the Rapid Assessment as a way of giving you, quickly, a clear view of your initiative’s strengths and areas for improvement.  We described it in a previous Spotlight, and outlined the way it assesses how your initiative is doing against the 10 Critical Success Factors for successful change.
Our survey on the relative importance [...]

Spotlight: Diagnose – Get to the problem, fast

When you ask a consultancy to help, naturally you want them to get on quickly with fixing the problems that made you pick up the phone.
But equally, you need to make sure they really understand what problems they’re trying to fix - and that they’re solving the real problems, not just treating the symptoms.  You [...]

Spotlight: The Rapid Assessment

In this climate, it’s more important than ever to be sure that your change initiatives are set up for success.  Yet everyone has to do more with less.  Your people are busy, and they don’t need a long, disruptive review - especially if it doesn’t get to the root of the situation.
Based on extensive experience, [...]